Privacy Policy

We collect the following types of information to provide and improve our services:

A. Personal Information

• Identity Data: Name, phone number, email address, and government-issued ID (for KYC verification).
• Financial Data: Bank account details, card information (processed securely by our payment partners), and transaction history.
• Profile Data: Username, password, and profile picture.

B. Device and Usage Data

• Device Information: Device ID, model, operating system version, and IP address.
• Location Data: Approximate and precise location data to help you find events and verify transactions.
• Contacts: We access your contact list only with your permission to allow you to easily select phone numbers for airtime and data top-ups. We do not store your contact list on our servers.

We use your data for the following purposes:

• Service Delivery: To process bill payments, airtime purchases, "Airtime to Cash" conversions, and virtual dollar card issuance.
• Event Ticketing: To issue tickets and verify attendance at physical events.
• Verification: To verify your identity (KYC) as required by financial regulations.
• Communication: To send transaction receipts, support messages, and important service updates.
• Security: To detect and prevent fraud, money laundering, and unauthorized access.

When you use our "Airtime to Cash" or "Dollar Card" features, we may share necessary details with regulated financial partners and telecommunication providers to complete the transaction. We do not sell your personal data to third parties for marketing purposes.

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law. You have the right to request the deletion of your account and data at any time directly within the app settings (Settings > Security > Delete Account) or by contacting us.

We implement industry-standard security measures, including encryption (SSL/TLS), to protect your data during transmission and storage. However, no method of transmission over the internet is 100% secure.

Our app may contain links to third-party websites or services (e.g., event organizers). We are not responsible for the privacy practices of these external sites.