Provider Support

We are here to help.

Reach us for wallet funding, transfers, airtime, data, electricity, cable, virtual dollar cards, events, account verification, and app access issues.

Before you contact us

Include your Provider email, transaction reference where available, and a clear description of what happened. Never share your password, PIN, OTP, full card details, or biometric data.

Email

Send account, subscription, card, event, or service issues to support.

support@provider.ng

Phone

Call support when you need help with an urgent account issue.

09031442182

WhatsApp

Message support directly from WhatsApp.

Chat on WhatsApp

Common next steps

Check transaction history for the reference.
Refresh the affected screen before retrying.
Confirm your account verification status.
Send screenshots only when they do not expose secrets.